Q. When I'm using Safari Books Online, why does the site time-out so quickly?

When I'm using Safari Books Online, I  get frustrated because the site logs me out after a very short time.  Can't you extend it so that I can use the book!  


Answer

Unfortunately, we are not able to change the time out period in Safari Books Online.  We share the resource with a number of other libraries, and there are a limited number of "seats" available at one time.  In order to let other users have a chance to use materials at Safari, the system logs out any user who is inactive for a set period of time.  If you navigate to another page periodically, the timer will reset and you will be able to stay logged in.

  • Last Updated Aug 09, 2017
  • Views 67
  • Answered By Stacy Tomaszewski

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