Q. Why is there a fine on my account for an item I returned on time?
If you returned an item when the library was closed, once the branch is open and they check in your item, fines should not accrue, if returned by the due date. It may take time for staff to check in all the items that customers have returned. However, if the item is still on your account after 24 hours, please contact the location where you returned the item directly.
- I returned book (End of al-Queda by Malcolm Nance) on 10/18/16 but library continues to charge late fees. Automated book check in did not record. Educ. Park branch has the book. Why am I continuing to accrue daily fines?
San Jose Public Library (SJPL)
- Chat with a Librarian
- Find a Branch Library
- Chat with a Tutor
- 5forU — Reading Recommendations
- Suggest Materials to Buy
- Dept. & Branch Managers
- SJPL Library Account
San Jose State Library (SJSU)