Q. What's wrong with my library card? It's not working.
There could be a number of reasons why your library card is not working.
First, make sure you have entered your 14-digit library card number correctly with no spaces.
If the number has been entered correctly and you are still having problems call 1-408-808-2000 to speak to someone about your account.
San José Public Library (SJPL)
- Chat with a Librarian
- Find a Branch Library
- Chat with a Tutor
- 5forU — Reading Recommendations
- Suggest Materials to Buy
- Dept. & Branch Managers
- SJPL Library Account
San José State Library (SJSU)