Q. When I'm using Books 24x7, why does the site time-out so quickly?

When I'm using Books 24x7, I  get frustrated because the site logs me out after a very short time.  Can't you extend it so that I can use the book!  


Unfortunately, a 15 minute timeout is built into Books 24x7, and we are unable to change it.  This is the explanation offered by Books 24x7 in their FAQ documents:

"After 15 minutes of inactivity the site will automatically end your session. Timed out sessions do not restart automatically, the login prompt will display to launch the new session. (Any navigation between pages during the session will reset the timer to the beginning of the time out period.)"

If you move between pages periodically, you will not be timed out.   

  • Last Updated Aug 09, 2017
  • Views 68
  • Answered By Stacy Tomaszewski

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