Q. When I'm using Books 24x7, why does the site time-out so quickly?
When I'm using Books 24x7, I get frustrated because the site logs me out after a very short time. Can't you extend it so that I can use the book!
Answer
Unfortunately, a 15 minute timeout is built into Books 24x7, and we are unable to change it. This is the explanation offered by Books 24x7 in their FAQ documents:
"After 15 minutes of inactivity the site will automatically end your session. Timed out sessions do not restart automatically, the login prompt will display to launch the new session. (Any navigation between pages during the session will reset the timer to the beginning of the time out period.)"
If you move between pages periodically, you will not be timed out.
Topics
Comments (0)
Contact Us
Submit a Question
San José Public Library (SJPL)
- Chat with a Librarian
- Find a Branch Library
- Chat with a Tutor
- 5forU — Reading Recommendations
- Suggest Materials to Buy
- Dept. & Branch Managers
- SJPL Library Account
San José State Library (SJSU)