Q. How do I return my eBooks?
How do I return my eBooks, and do I need to return eBooks checked out from the San José Public Library?
One of the benefits of using eBooks, eAudiobooks, and digital media from the San José Public Library is that they do not need to be returned like physical items do. They will automatically check themselves back in at the end of the loan period with no action needed on your part.
If you are interested in returning your eBook or other digital media item so that other borrowers may use it, first identify which platform you checked your item out from (Overdrive, Axis 360, Hoopla, etc.). Next, follow the corresponding link below to read the most up-to-date instructions from the platform's help files.
For links labeled as FAQs, please scroll to the given question for the latest return instructions.Hoopla will have a special section at the end of the links.
Quick Links to Return Instructions by Platform
cloudLibrary: FAQs: "Can I return an eBook early?"
RBdigital: FAQs "How can I return a title early?"
SimplyE: FAQs: "How to return e-books"
Hoopla: Even though there are no holds for Hoopla items, you can still return the item early if you choose. Unfortunately, this will not provide you with additional Hoopla check outs each month.
In the Hoopla app, tap on My Hoopla at the bottom of the touchscreen, then tap on the item you wish to return, scroll to the bottom and select "Return Now."
In a web browser, log into your Hoopla account and click on My Hoopla at the top of the screen, click on Currently Borrowed from the drop down menu, click on the item you want to return and then in the pop-up window that appears, select "Return Now."
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