Q. What should I do if I have lost a San Jose Public Library book or item?

Answer

If the item is renewable, renew it so late fines do not accrue.  This will give you time to look for the item.

If you still cannot find the item and you are sure the item is lost, please contact your local library and speak to a staff person. You will be responsible for paying for the lost item plus a $10 processing fee per item.  You can refer to our Fines & Fees schedule for more information.

Please note that once a lost item has been paid for, we do not issue refunds should the customer happen to find the item in question. 

Before you pay find another way! Check out our various programs that can provide you a way to clear the fees on lost materials.

  • Last Updated Feb 21, 2018
  • Views 2604
  • Answered By Jennifer Luayon

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Comments (1)

  1. This does not work because to renew at my local library you have to have the book with you
    by Yeah boiiiiii on Nov 05, 2016.